Privacy Policy

Thank you for using Hilltop Realty! Your trust is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and disclose your information when you access the Hilltop Realty platform. By using our platform, you confirm that you have read, understood, and accepted this Privacy Policy.

Definitions

Terms not defined here follow the definitions in our Terms of Service.

Privacy Policy Overview

• Collection of Personal Information
• Use of Personal Information
• Cookies and Similar Technologies
• Disclosure of Personal Information
• Personal Information Security
• Your Rights
• Data Deletion Requests
• Policy Updates
• Contact Information

I. Collection of Personal Information

We collect your personal information to provide you with quality services. We commit to collecting only necessary information and safeguarding it using industry standards. The types of information we may collect include:

• Personal Information: such as name, email address, phone number, and other details you voluntarily provide when creating an account or contacting us.
• Location Information: if you permit, we may collect precise location data to provide location-based services related to nearby properties.
• Real Estate Information: Property listings and saved properties.

II. Use of Personal Information

We may use your information to:

• Display property listings for sale or rent.
• Improve our services through personalization.
• Respond to inquiries and provide requested services or support.
• Verify your identity during registration or login.
• Notify you about service changes or updates.

III. Cookies and Similar Technologies

Cookies help us personalize your experience. Cookies:

• Enable us to understand user preferences and popular content.
• Do not track personal information but may store helpful details for auto-login.
• Can be accepted or rejected through browser settings, though disabling cookies may limit certain features.

IV. Disclosure of Personal Information

• Public Disclosure: Information you choose to make public when listing properties, including contact information and property details.
• Third-Party Service Providers: Personal information may be shared with third-party providers under contractual arrangements compliant with Cambodian privacy laws.
• Legal Requirements: We may disclose information to comply with legal requirements or to protect the rights and safety of users or others.

V. Personal Information Security

We take reasonable and industry-standard measures to protect your information:

• Secure Socket Layer (SSL) and HTTPS protocols for data exchange.
• Encryption to protect personal information from unauthorized access.
• Regular training for employees on privacy protection.
• Advanced data security protocols, including ISO27001 certification, for core information systems.

VI. Your Rights

Hilltop Realty will only use your information beyond the necessary scope if:

• We have obtained your written consent.
• It is needed to protect you or others from emergency risks.
• It serves public interest without affecting your primary rights.

VII. Data Deletion Requests

To delete your personal information, please follow these steps:

• Go to My Profile
• Select Delete Account
• Click Delete in the confirmation dialog box.

We will complete your deletion request by permanently removing your data.

VIII. Policy Updates

We may update this Privacy Policy and notify you through public announcements or prominent notices for significant changes, including:

• Changes in data processing or service model.
• Updates in disclosure practices or personal information rights.
• Changes in security protocols or contact channels.

IX. Contact Information

For questions or concerns, contact us at [email protected]. We will respond within 24 hours.

Applicable Laws

This policy complies with Cambodian privacy laws. In cases of conflict, local laws will prevail.

By registering or using Hilltop Realty, you confirm acceptance of this Privacy Policy.

Copyright Notice

The copyright, modification, and final interpretation of this Privacy Policy belong to Hilltop Realty.